Cross Cultural Communication, Citizenship, Building Community Capacity & Engagement

This workshop was about promoting citizenship by understanding each others culture and traditions in this women’s centre which brings local women together with women who have moved to this area from other regions.

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Why languages are important

Working with pupils to understand how languages are important and needed by local business to work with clients and colleagues across Europe and the opportunities languages provide to find employment.

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Languages and Careers

This was an informal talk with  year 12 pupils studying languages to encourage them to continue with their chosen subjects by helping them to understand the importance of languages for modern careers.

We discussed how languages are used by all types of businesses and careers even when they are based in this region in the local village.

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Doing business in Japan

This training was delivered to an international company who have been working with clients in Japan. Although they have been working together for a number of years they realised they weren’t collaborating as well as they could and they wanted to understand Japanese business culture better.

The training related UK working practices to Japanese to understand the different attitudes to time, negotiation, decision making processes & consensus building as well as how to develop relationships & trust for project managers and team leaders.

The training highlighted where communication could be adjusted to create even better working relationships.

What is your Cultural Communication Style?

Are you Direct or Indirect?

Do you hint at what you want or spell it out?

Some cultures value being direct and communicate in a clear straightforward way – telling it like it is so people know where they stand! Others prefer a more subtle, less direct approach to avoid causing offence.

Do you say ‘I don’t like that’ (a straight no!) or do you say ‘That’s really nice, it works really well and I can see how it might be a possibility but I am not sure it’s for me’ (that’s a still a no!!) le-dialogue

When working together the indirect culture finds the direct culture too abrupt, while the direct culture finds the indirect culture evasive.

Listen carefully to how the other person speaks, take time to work out their communication style so you can adapt to each other to make sure you are understood.

EU Citizenship Workshop in School

Delivering workshops on Understanding the EU and Citizenship in school for 96

year 10 students to promote an understanding of how the EU works and the rights of citizens to live, work and study in other regions.

Students carried out activities to explore EU Member states, EU Languages, opportunities to volunteer through EVS to improve language skills and the importance of languages in job mobility and the rights of citizens to live, work and study on other regions.

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In Business which are you – Reserved or Emotional?

In some cultures behaving in a calm and reserved way in business is considered essential  as a sign of professionalism. A more emotional culture will expresses their feelings and emotions as a sign of passion and interest in the business.

The reserved culture will consider the emotional culture as weak and lacking professional calm under pressure. The more emotional culture views this reservation as a lack of interest and engagement in the process. Each misinterprets the others’ intentions.

Understanding the hidden value behind each style leads to a better understanding of each others’ approach. It helps you understand why you can feel offended when no offence was intended and how you can fail to connect with each other which affects working relationships.

Communication impacts on how relationships are developed, how meetings are conducted, decisions made and agreements reached.

Developing cultural awareness skills means getting to know yourself before you can understand the other!

EU language Day!

Although EU language day is held on the 26 September every year to celebrate the diversity of languages because of other workshops this school held their own EU language day on the 29 September!

Over 120 year 9 pupils were helped to celebrate it through a series of full day workshops where they carried out quizzes and activities to explore EU Languages and the importance of languages in job mobility and the rights of citizens to live, work and study on other regions.

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